Help Article: How to Connect to Outlook from Your Phone Using the Outlook App (iPhone and Android)

Introduction

As part of our migration to Microsoft 365, you can now access your email on the go by connecting to Outlook on your mobile device. This guide will walk you through the steps to set up Outlook on both iPhone and Android devices.

For iPhone Users:

1. Download the Outlook App:

Open the App Store on your iPhone.
In the search bar, type “Microsoft Outlook.”
Tap Get to download and install the app.

2. Open the Outlook App:

Once installed, tap the Outlook icon to open the app.

3. Add Your Email Account:

On the welcome screen, tap Get Started.
Enter your conference email address (e.g., yourname@inumc.org).
Tap Add Account.

4. Enter Your Password:

You’ll be redirected to the Microsoft login page. Enter your email password.
Tap Sign in.

5. Configure Notifications (Optional):

Outlook will ask if you want to enable notifications. Choose your preferred option.

6. Finalize Setup:

Follow any additional prompts to complete the setup.
Your email, calendar, and contacts will start syncing immediately.

7. Accessing Your Email:

You can now send, receive, and manage your emails directly from the Outlook app on your iPhone.

For Android Users:

1. Download the Outlook App:

Open the Google Play Store on your Android device.
In the search bar, type “Microsoft Outlook.”
Tap Install to download and install the app.

2. Open the Outlook App:

Once installed, tap the Outlook icon to open the app.

3. Add Your Email Account:

On the welcome screen, tap Get Started.
Enter your conference email address (e.g., yourname@inumc.org).
Tap Continue.

4. Enter Your Password:

You’ll be redirected to the Microsoft login page. Enter your email password.
Tap Sign in.

5. Set Up Additional Account Options (Optional):

You may be asked if you want to add another account or customize your account settings. Choose your preferred options.

6. Finalize Setup:

Follow any additional prompts to complete the setup.
Your email, calendar, and contacts will start syncing immediately.

7. Accessing Your Email:

You can now send, receive, and manage your emails directly from the Outlook app on your Android device.

Troubleshooting Tips:

Issue: Unable to Sign In:
- Double-check that you’re entering the correct email address and password.
- Ensure your phone is connected to the internet.
Issue: Emails Not Syncing:
- Make sure you have enabled permissions for the Outlook app to access your email, contacts, and calendar.
- Go to Settings > Accounts on your phone, and ensure the sync options are enabled for Outlook.
Issue: Notifications Not Working:
- Ensure that notifications are enabled for the Outlook app in your phone’s settings.
- On iPhone, go to Settings > Notifications > Outlook and toggle on Allow Notifications.
- On Android, go to Settings > Apps > Outlook > Notifications and make sure notifications are turned on.

Conclusion

By following these steps, you can easily access your conference email on your mobile device using the Outlook app. If you encounter any issues, please reach out to the IT support team for further assistance. Enjoy staying connected on the go!