Help Article: How to Connect to Outlook from Your Phone (iPhone and Android) Without Downloading the App

Introduction

If you prefer not to download the Outlook app, you can still connect your conference email to your phone’s built-in mail app. This guide will walk you through the steps to set up your email on both iPhone and Android devices without using the Outlook app.

For iPhone Users:

1. Open Settings:

On your iPhone, tap the Settings app.

2. Navigate to Mail Settings:

Scroll down and tap on Mail.
Tap on Accounts.
Tap Add Account.

3. Select the Email Provider:

Tap Microsoft Exchange (or Outlook.com if you see that option).

4. Enter Your Email Information:

In the Email field, enter your conference email address (e.g., yourname@inumc.org).
Tap Next.

5. Enter Your Password:

You may be prompted to sign in through Microsoft’s login page. Enter your email password.
Tap Sign in.

6. Configure Sync Options:

Choose what you want to sync (Mail, Contacts, Calendars, Reminders).
Toggle the switches to enable or disable sync for each option.
Tap Save.

7. Accessing Your Email:

Open the Mail app on your iPhone. Your conference email should now be synced, and you can send and receive emails directly from the built-in app.

For Android Users:

1. Open Settings:

On your Android device, open the Settings app.

2. Navigate to Accounts:

Scroll down and tap on Accounts (or Accounts & Sync depending on your device).
Tap Add Account.

3. Select the Email Provider:

Tap Exchange (or Microsoft Exchange ActiveSync).

4. Enter Your Email Information:

In the Email field, enter your conference email address (e.g., yourname@inumc.org).
Tap Next.

5. Enter Your Password:

Enter your email password when prompted.
Tap Sign in.

6. Configure Account Settings:

You may be prompted to configure sync settings such as sync frequency, notification preferences, and what content to sync (Mail, Contacts, Calendars).
Adjust the settings according to your preferences.
Tap Next or Done to finish the setup.

7. Accessing Your Email:

Open the default Email app on your Android device. Your conference email should now be synced, and you can manage your email from there.

Troubleshooting Tips:

Issue: Unable to Sign In:
- Double-check your email address and password.
- Ensure your phone is connected to the internet.
Issue: Emails Not Syncing:
- Go back to the account settings in your phone and ensure that syncing is enabled.
- On Android, you can manually sync by going to Settings > Accounts > [Your Email] and tapping Sync now.
Issue: Not Receiving Notifications:
- On iPhone, ensure notifications are enabled in Settings > Notifications > Mail.
- On Android, ensure notifications are enabled in Settings > Apps > Email > Notifications.

Conclusion

By following these steps, you can connect your conference email to your phone’s built-in mail app without downloading the Outlook app. This method allows you to stay connected to your email directly through your phone’s native email client. If you need further assistance, please contact the IT support team.